Return Policy

Effective Date: March 6, 2025

At MarinoCart, we strive to provide high-quality refurbished marine navigation, communication, and automation equipment. If you are not fully satisfied with your purchase, we offer a return policy under the following conditions.

1. Eligibility for Returns

We accept returns only in the following cases:
✅ The item is defective or not functioning as described.
✅ You received the wrong item in your order.
✅ The item was damaged during shipping.

Returns are not accepted for:
❌ Items that have been used, installed, or modified after delivery.
❌ Buyer’s remorse or ordering the wrong product.
❌ Items sold under “Final Sale” or “No Returns” categories.

2. Return Request Process

To initiate a return, follow these steps:

1. Notify Us: Contact us at [Your Contact Email] within [Specify Days] of receiving your order. Provide your order number, product details, and reason for return.
2. Approval & Instructions: If your return is approved, we will provide you with return instructions, including a return shipping address.
3. Ship the Item: You must return the item in its original packaging, along with all accessories and documentation.
4. Inspection & Refund: Once we receive the item, we will inspect it. If approved, a refund or replacement will be processed.

3. Refunds & Processing Time

• Refunds will be issued to the original payment method within [Specify Processing Time, e.g., 7-14 business days] after return approval.
• Shipping costs are non-refundable, except in cases where we shipped the wrong or defective item.

4. Return Shipping Costs

• If the return is due to our error (wrong item, defective product, damage in transit), we will cover the return shipping cost.
• For all other cases, the customer is responsible for return shipping fees.

5. Exchanges & Replacements

• If you prefer a replacement instead of a refund, we will process an exchange after receiving and verifying the returned item.
• Exchange availability depends on stock levels.

6. Contact Us

For return requests or further assistance, reach out to us at:

📧 Email: [Your Contact Email]
📍 Address: [Your Business Address]

By purchasing from MarinoCart, you agree to this Return Policy.

This ensures a clear and fair return process for your customers. Let me know if you’d like any modifications! 🚢